Terms & Conditions

By booking or staying with Green Elephant Backpackers, you agree to the following terms and conditions:

Bookings & Payments

  • Bookings are confirmed once full or partial payment is received.

  • Cancellations made less than 48 hours before arrival may not be refunded.

  • Group bookings may have separate conditions.

Check-In & Check-Out

  • Check-in: from 2:00 PM

  • Check-out: by 10:00 AM
    (Late check-out is subject to availability and may incur an additional charge.)

Guest Responsibilities

  • Treat all staff, guests, and property with respect.

  • Illegal or disruptive behavior is not tolerated.

  • Guests are responsible for any damage caused during their stay.

Liability

  • Green Elephant Backpackers is not liable for loss, theft, or damage to personal belongings.

  • Lockers and safes are available for secure storage.

Facilities & Services

  • Guests may use shared facilities (pool, bar, braai area, kitchen, etc.).

  • Management reserves the right to restrict access if facilities are misused.

Safety & Security

  • 24/7 security is provided for your safety.

  • Guests must follow house rules for their own security and comfort.

Amendments

We may update these terms when necessary. Continued use of our services means you accept the latest version.