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HOUSE RULES AND T&Cs

🌿 House Rules at a Glance

We are all about community, respect, and good vibes. To keep Green Elephant safe, clean, and welcoming, please take note of these essentials:

🛏 Check-In & Check-Out

  • Check-in: from 14:00
  • Check-out: by 11:00
  • Valid photo ID or passport required at check-in

🔇 Quiet Hours

  • 10:00 PM – 7:00 AM
  • We are not a party hostel — please keep noise low so everyone can rest

👥 Visitors

  • Visitors welcome in communal areas only
  • No visitors allowed in dorm rooms

🍳 Food & Drink

  • No eating in dorms — enjoy meals in our dining or outdoor spaces
  • Alcohol may only be enjoyed from our on-site bar

🚭 Smoking & Substances

  • No smoking indoors — designated outdoor areas only
  • No drugs, hookah pipes, or weapons permitted on the property

🏊 Pool Rules

  • Pool closes at 10:00 PM
  • Swim at your own risk (no lifeguard)
  • No glass, no alcohol, no diving, no rough play

🔐 Safety & Security

  • Keep gates locked at all times
  • Lost keys/remotes are charged to your account
  • Please use lockers — we are not responsible for lost or stolen items

🌍 Sustainability

  • Save water and electricity — Cape Town is water-sensitive
  • Switch off lights, fans, and appliances when not in use

⚖️ Right of Admission

  • Management reserves the right to evict guests who break rules, behave disruptively, or engage in illegal activity — without refund

✅ Want the details?
Read our full Terms & Conditions (PDF) for bookings, cancellations, and legal information.